Privacy Policy

Untwine Me values the trust and confidence you place in us and we recognize the importance of information privacy and transaction security.

This privacy policy describes how the Untwine Me store, a corporation, and our subsidiaries and other affiliates collect, use, share, process and protect any personal information through the Untwine Me website (untwineme.com) and the m-site.

We care about the privacy of the data being shared with us by our users and that is why we are dedicated to protecting your privacy. This Privacy Policy has been compiled to serve users who are concerned about how their 'Personally Identifiable Information (PII)' can be used online.

Online transactions are electronically encrypted to ensure that your financial data is safe and secure; you may use your credit card online with confidence. In addition, your address, phone number, and financial data will be used only by Untwine Me and will never be sold or revealed to anyone else.

It is our policy that personal information, such as your name, date of birth, address, email address, telephone number, and financial information is private and confidential.

Your personal information will be used only by Untwine Me and will never be sold or revealed to 3rd Parties. 

What we collect:

We may collect the following information:

Name and date of birth

Contact information including email address

Demographic information such as postcode, preferences and interests

Other information relevant to customer surveys and/or offers

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. 

Contact Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Email ID: support@untwineme.com

We’re available over email from 10 AM to 6 PM, Monday to Friday. 

Office Address:

D-38, Chattarpur Enclave,
Phase-1, New Delhi - 110074